Return & Refund Policy

1. Return Window

We accept returns within 7 days of delivery. To be eligible for a return, your item must be:

• Unused and in the same condition that you received it
• In the original packaging
• With all tags attached
• Accompanied by the receipt or proof of purchase

2. Non-Returnable Items

The following items cannot be returned:

• Intimate or sanitary goods
• Hazardous materials
• Perishable goods
• Personalized or custom-made items
• Sale or clearance items

3. Return Process

To initiate a return:

1. Contact our customer service team
2. Provide your order number and reason for return
3. Wait for return authorization and instructions
4. Pack the item securely in original packaging
5. Ship the item to the provided address

4. Refund Process

Once we receive your return, we will inspect it and notify you of the approval or rejection of your refund.

If approved, your refund will be processed within 7-10 business days to your original payment method. Please note that it may take additional time for your bank or credit card company to process the refund.

5. Return Shipping

You will be responsible for paying return shipping costs unless:

• The item was damaged or defective
• We sent the wrong item
• There was an error in fulfillment

6. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item, contact us and send your item to the address we provide.

7. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately with photos of the damage. We will arrange for a replacement or full refund at no cost to you.

8. Contact Us

For return inquiries, please contact us at:

Contact Page